|Support / Frequently asked questions|
On a Windows machine during TestArchitect installation, you may encounter an error message notifying you that a DLL library has "failed to register". Example:
This issue occurs when the Microsoft Visual C++ 2012 Redistributable
(either 32 or b4 bit version) has been previously manually uninstalled from the machine.
This redistributable package is required for TestArchitect. During installation, TestArchitect does attempt to install this package, if it is missing. However, on some occasions, a manual uninstallation of the package does not completely remove all related registry entries. When that is the case, the TestArchitect installation process is unable to reinstall the package, and the error message appears.